01
Introduction
Digi Creation Lab is committed to protecting the
privacy of our website visitors and clients. This
Privacy Policy explains how we collect, use and
protect information when you visit our website,
contact us or use our services.
By using our website or contacting Digi Creation Lab,
you acknowledge that you have read and understood this
Privacy Policy.
02
Information We Collect
When you contact Digi Creation Lab or request our
services, we may collect information such as:
- Your name
- Email address
- Phone number
- Business or company information
- Project requirements
- Information submitted through contact forms
- Other information you voluntarily provide to us
03
How We Use Your Information
We may use the information we collect to:
- Respond to your enquiries
- Discuss and manage your project
- Provide our design and development services
- Communicate with you about your project
- Provide customer support
- Improve our website and services
04
Our Services
Digi Creation Lab provides creative and digital
services including graphic design, logo design,
branding, website design and development, animations
and related digital services.
Information provided by clients may be used only as
necessary to understand, create and deliver the
requested project.
05
Protection of Your Information
We take reasonable steps to protect the information
provided by our clients and website visitors from
unauthorized access, misuse, alteration or disclosure.
However, no method of transmitting or storing
information online can be guaranteed to be completely
secure.
06
Sharing of Information
Digi Creation Lab does not sell or rent your personal
information to third parties.
Information may only be shared when necessary to
provide a requested service, operate our business,
comply with legal requirements or protect our legal
rights.
07
Cookies
Our website may use cookies or similar technologies
to improve website functionality, performance and
user experience.
These technologies may help us understand how visitors
interact with our website and allow us to improve
our services.
08
Third-Party Services
Our website may use third-party services such as
hosting, analytics, communication tools or other
technical services.
These services may have their own privacy policies
and terms. We recommend reviewing the policies of
third-party services where applicable.
09
Data Retention
We may retain information for as long as reasonably
necessary to provide our services, maintain business
records, communicate with clients, resolve disputes
or comply with applicable legal requirements.
10
Refund & Cancellation Policy
Digi Creation Lab provides project-based creative and
digital services. Clients should carefully review the
agreed project scope, requirements, pricing and terms
before the project begins.
Once work on a project has started, cancellation or
refund requests may depend on the work already
completed and the agreed project terms.
!
Important Refund Notice
Once a website or project has been completed
and delivered or approved by the client,
no refund will be provided.
Any additional features, pages, functionality,
revisions or other work outside the originally agreed
project scope may be charged separately.
By placing an order or starting a project with Digi
Creation Lab, the client acknowledges and agrees to
the applicable project, payment, cancellation and
refund terms.
11
Changes to This Policy
Digi Creation Lab may update this Privacy Policy
from time to time.
Any changes will be published on this page along
with an updated "Last Updated" date.
12
Contact Us
If you have any questions about this Privacy Policy
or how your information is handled, please contact
Digi Creation Lab through the contact details
available on our website.
Last Updated
September 1, 2026