DIGI CREATION LAB

Privacy Policy

At Digi Creation Lab, we respect your privacy and are committed to protecting your personal information.

Last Updated: September 1, 2026
01

Introduction

Digi Creation Lab is committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use and protect information when you visit our website, contact us or use our services.

By using our website or contacting Digi Creation Lab, you acknowledge that you have read and understood this Privacy Policy.

02

Information We Collect

When you contact Digi Creation Lab or request our services, we may collect information such as:

  • Your name
  • Email address
  • Phone number
  • Business or company information
  • Project requirements
  • Information submitted through contact forms
  • Other information you voluntarily provide to us
03

How We Use Your Information

We may use the information we collect to:

  • Respond to your enquiries
  • Discuss and manage your project
  • Provide our design and development services
  • Communicate with you about your project
  • Provide customer support
  • Improve our website and services
04

Our Services

Digi Creation Lab provides creative and digital services including graphic design, logo design, branding, website design and development, animations and related digital services.

Information provided by clients may be used only as necessary to understand, create and deliver the requested project.

05

Protection of Your Information

We take reasonable steps to protect the information provided by our clients and website visitors from unauthorized access, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

06

Sharing of Information

Digi Creation Lab does not sell or rent your personal information to third parties.

Information may only be shared when necessary to provide a requested service, operate our business, comply with legal requirements or protect our legal rights.

07

Cookies

Our website may use cookies or similar technologies to improve website functionality, performance and user experience.

These technologies may help us understand how visitors interact with our website and allow us to improve our services.

08

Third-Party Services

Our website may use third-party services such as hosting, analytics, communication tools or other technical services.

These services may have their own privacy policies and terms. We recommend reviewing the policies of third-party services where applicable.

09

Data Retention

We may retain information for as long as reasonably necessary to provide our services, maintain business records, communicate with clients, resolve disputes or comply with applicable legal requirements.

10

Refund & Cancellation Policy

Digi Creation Lab provides project-based creative and digital services. Clients should carefully review the agreed project scope, requirements, pricing and terms before the project begins.

Once work on a project has started, cancellation or refund requests may depend on the work already completed and the agreed project terms.

!
Important Refund Notice

Once a website or project has been completed and delivered or approved by the client, no refund will be provided.

Any additional features, pages, functionality, revisions or other work outside the originally agreed project scope may be charged separately.

By placing an order or starting a project with Digi Creation Lab, the client acknowledges and agrees to the applicable project, payment, cancellation and refund terms.

11

Changes to This Policy

Digi Creation Lab may update this Privacy Policy from time to time.

Any changes will be published on this page along with an updated "Last Updated" date.

12

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact Digi Creation Lab through the contact details available on our website.

Last Updated September 1, 2026